Job Description
Assistant Manager - VOD0007HO
Skills:-
Primary Skills:- OSB Analyst
Role Purpose:-
Providing Support to OSB Team and across the Pending Orders Related system.
Expert in below technologies
Oracle Fusion Technology (OSB, SOA)
Weblogic Admin
UNIX environments.
Oracle RDBMS & PL/SQL
Exposure to ITIL / ITSM processes
Telecom Domain
Key Accountabilities:-
Must be able to effectively communicate with and support other team members, internal client colleagues and other business units (e.g. Service Desk).
Good interpersonal skills - must be able to work effectively as part of a project team and foster team cooperation.
Show initiative in completing tasks, be a committed hard working – result driven personality and be able to perform duties with minimal management oversight.
Demonstrate effective self micro- management
Config/Business Services and other Administrative tasks.
Ability to analyze and provide technical suggestions and fixes.
Ensure Priority incidents are getting an Immediate and right focus.
Working collaboratively with E2E teams to handle and address issues.
Ensuring that all queries and issues escalated by first line are met with in SLA t timeframes to ensure minimum customer impact. Additionally the quality of Delivery is benchmarked and monitored against key KPIs.
Ensure appropriate documentation and training materials are maintained and thereby roll out training for required teams.
Work with Change and release managements teams to continue defining Operational requirements.
Behavioral/ Personality Specifications required
Operational acceptance.
Report on his/hers jobs or daily tasks in a consistent, systematic and time boxed manner.
Candidate should have quality to interface with clients and demonstrate leadership.
PL/SQL , Shell
Must be a quick learner and be able to pick up fast knowledge and technical expertise in a highly customized environment.
Excellent leadership/analytical/written/verbal communication skills
Must have a positive attitude for working in a process driven, documented, organized and structured way.
Elaborate analytical thinking and occasionally out of the box thinker when the circumstances require
Desired Profile;-
Strong Communication skills
Oracle Fusion (OSB & SOA)
Weblogic Admin
Oracle RDBMS & PL/SQL.
Exposure to ITIL / ITSM processes preferred
Education/ Technical/ Functional Qualifications and/or Professional Certifications:
B.E/B.Tech/MCA
Location : Vodafone Shared Services India Grd to 4th Floor, Cluster D Wing - 3, EON Free Zone, Kharadi Pune 411014
Job Type : Full-time
Employment Type : Permanent
Closing Date : Ongoing
click here
Admin
cahcet12.blogspot.in
Assistant Manager - VOD0007HO
Skills:-
Primary Skills:- OSB Analyst
Role Purpose:-
Providing Support to OSB Team and across the Pending Orders Related system.
Expert in below technologies
Oracle Fusion Technology (OSB, SOA)
Weblogic Admin
UNIX environments.
Oracle RDBMS & PL/SQL
Exposure to ITIL / ITSM processes
Telecom Domain
Key Accountabilities:-
Must be able to effectively communicate with and support other team members, internal client colleagues and other business units (e.g. Service Desk).
Good interpersonal skills - must be able to work effectively as part of a project team and foster team cooperation.
Show initiative in completing tasks, be a committed hard working – result driven personality and be able to perform duties with minimal management oversight.
Demonstrate effective self micro- management
Config/Business Services and other Administrative tasks.
Ability to analyze and provide technical suggestions and fixes.
Ensure Priority incidents are getting an Immediate and right focus.
Working collaboratively with E2E teams to handle and address issues.
Ensuring that all queries and issues escalated by first line are met with in SLA t timeframes to ensure minimum customer impact. Additionally the quality of Delivery is benchmarked and monitored against key KPIs.
Ensure appropriate documentation and training materials are maintained and thereby roll out training for required teams.
Work with Change and release managements teams to continue defining Operational requirements.
Behavioral/ Personality Specifications required
Operational acceptance.
Report on his/hers jobs or daily tasks in a consistent, systematic and time boxed manner.
Candidate should have quality to interface with clients and demonstrate leadership.
PL/SQL , Shell
Must be a quick learner and be able to pick up fast knowledge and technical expertise in a highly customized environment.
Excellent leadership/analytical/written/verbal communication skills
Must have a positive attitude for working in a process driven, documented, organized and structured way.
Elaborate analytical thinking and occasionally out of the box thinker when the circumstances require
Desired Profile;-
Strong Communication skills
Oracle Fusion (OSB & SOA)
Weblogic Admin
Oracle RDBMS & PL/SQL.
Exposure to ITIL / ITSM processes preferred
Education/ Technical/ Functional Qualifications and/or Professional Certifications:
B.E/B.Tech/MCA
Location : Vodafone Shared Services India Grd to 4th Floor, Cluster D Wing - 3, EON Free Zone, Kharadi Pune 411014
Job Type : Full-time
Employment Type : Permanent
Closing Date : Ongoing
click here
Admin
cahcet12.blogspot.in
